Customer service is no longer just a support function—it’s a key driver of customer experience and business growth. With AI entering the picture, organizations are rethinking how they engage, support, and retain customers.

In this episode of the Growth Natives Podcast, Akanksha Dass speaks with Tushar Misri about how Salesforce Service Cloud is evolving with AI-powered conversational intelligence. From real-time insights to proactive support, they explore how businesses can deliver faster, smarter, and more personalized customer experiences.

In This Episode:

✔️How AI-powered conversational intelligence is transforming customer service

✔️Ways Salesforce Service Cloud enables smarter, data-driven support

✔️Why proactive and personalized service is the future of customer experience

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