Most companies deploying voice AI are leaving significant value on the table. The technology has matured – but the approach hasn't.

In this session, boost.ai Co-Founder and CCO Henry Vaage Iversen and Kane Simms explore why voice AI is finally reaching mainstream deployment across banks, insurers, telcos, and other regulated industries – and what separates the teams getting it right from those still struggling to move beyond proof of concept.

Key discussion points:

• Why phone volumes continue to rise and how large language models are reshaping what's possible on the voice channel
• How leading customers are achieving 60–75% voice automation, and what it takes to get there
• Why the gap between chat and voice experiences still catches companies  ...