Thank you so much to Melissa for giving me the opportunity to interview you!

Listen to Empathy Gaps on Youtube: https://www.youtube.com/@empathygaps/videos

Melissa is founder of BirdCall UX, a consultancy offering research, design, and training services worldwide; additionally, she is focused on incorporating trauma-informed design into technology.

Learn more about Melissa: https://www.birdcallux.com/about

BirdCall UX: https://www.birdcallux.com/

Learn more about trauma informed design:  ...