#45 - Bridging Technology and Empathy: How Intiveo is Redefining Patient Engagement

In this episode of Dental Tech Talks, Youssef Hanine sits down with Josh DeVries, CEO and co-founder of Intiveo, a patient-engagement platform trusted by more than 60,000 providers across North America. Josh shares how he went from modernizing academic dental software at Exan (Henry Schein One) to building Intiveo — a company that now automates over 90 million messages a year and supports 33 million patients. We explore how academic insights shaped Intiveo’s design, why communication is the backbone of patient trust, how DSOs use integration as a growth superpower, and what’s next as AI enters the world of patient experience.