In this bonus episode of Conversations With Toi, we sit down with Dr. Susan Lloyd, retired Superintendent of Schools, whose extraordinary commitment to one student changed the way an entire community understood compassion, advocacy, and educational access. Her relationship with the Massi family began when their daughter, Makenna, was diagnosed with cancer in elementary school — and instead of treating her education as a logistical challenge, Dr. Lloyd made it her mission to preserve Makenna’s connection to her classmates, her learning, and her sense of normalcy.

Long before virtual learning became part of everyday life, Dr. Lloyd collaborated with hospital staff, teachers, and administrators to create innovative educational pathways for Makenna during treatment. When Makenna returned to school with ...