Notas del episodio
AI is moving quickly from industry buzzword to business necessity—but what does successful adoption actually look? In this episode, we’re joined by Aliza Carpio, Senior Director of Technology and Product Manager at Building Engines, for a practical conversation on how CRE organizations can move beyond the hype and implement AI in ways that drive measurable impact. Learn why clean, standardized data is the foundation for effective AI, what it takes to build an AI Center of Excellence that supports teams across the organization, and more.
Whether you’re just beginning to explore AI or looking to scale existing initiatives, this episode offers actionable guidance for turning emerging technology into operational value.
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This episode is brought to you by Building Engines.
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Chapters:
00:00 Introduction
03:08 Aliza’s Career Journey
05:46 Hype vs. Actual Progress for AI in CRE
07:13 Adoption Trends in the Industry
08:38 AI’s Challenges in Measurable ROI and Impact
09:51 Frequently Asked Questions
10:33 Why AI Will Be Considered Table Stakes in Modern Property Operations
11:07 Missed Opportunities in Property Management Workflow
12:00 How Automation can Revolutionize Invoice Processing & Operational Tasks
14:08 Advice for Property Managers Overwhelmed by AI adoption
15:44 Training and Organization Support for AI Success
17:19 Sponsored Message
18:13 2026 BOMA International Conference & Expo
18:38 Critical Role of Clean Data& Standardization
21:53 How Inconsistent Data Naming Conventions Impact AI Insights
23:14 Shadow AI & Evaluating Vendors
24:55 Starting Within: Real Need
26:14 Building an AI Center of Excellence (COE)
27:13 COE: Key Roles & Responsibilities
29:17 Moving from Strategy to Measurable Execution
30:15 The “Love” Metric
31:10 Conclusion