Ep 9: Future of Healthcare is Human not Digital

Leadership isn’t forged in comfort—it’s shaped in crisis. In this episode of Builders of the Broken Bazaar, Dr Tabish Zaman sits down with Dominic Morgan, CEO of Rethink Crisis and Founder of the Authentic Leaders Institute, whose journey from army jail to NHS commissioner reshaped how we understand leadership, integrity, and reform.

From war zones to hospital corridors, Morgan has led through pressure few can imagine. Together they ask:

• Why the NHS doesn’t just face a service crisis—but a leadership one.
• How emotion, integrity, and vulnerability can be strengths, not weaknesses, in high-pressure systems.
• Why every crisis—whether in healthcare or humanity—is also a melting pot for innovation.
• And what it means to build organisations that put quality and people before performance and profit.

🎙 “Leadership isn’t about performance—it’s about presence.”

👉 Watch on YouTube: https://www.youtube.com/@buildersofthebrokenbazaar