How do you build a culture where employees stay, guests thrive, and profit follows?

In this episode of The Business of Joy, Lisa W. Miller sits down with industry veteran Amy Hom to discuss the "Origin Story" of a fearless leader. From picking peaches in St. Louis to running some of the most iconic restaurant brands in the country, Amy reveals the unconventional strategies that drive true job satisfaction and operational excellence.

In this episode, we discuss:

The Gen Z Confidence Crisis: Why only 16% of Gen Z feel "capable" at work and how to fix it.

The Two-Minute Rule: Amy’s personal framework for navigating high-stakes leadership stress.

Autonomy vs. Control: How giving chefs 70% menu autonomy drives massive retention and profit.

The "Heart Check": Why every executive meeting should s ...