Notas del episodio
Michael and Steve share personal stories about navigating customer service interactions, discussing whether a positive outcome outweighs a frustrating process. They touch on experiences with Domino's, Blockbuster, Comcast, AT&T, and Apple, emphasizing the importance of treating employees with respect to reach a resolution.
Palabras clave
apple
at&t
Blockbuster
Customer Service
Comcast
Domino's