Accessing Social Support as New Immigrants: Identity, Dignity & Stability with Dr Linda Kongnetiman-Pansa
Moving to a new country comes with excitement—and real challenges. In the first episode of The Expert’s Corner, Sarah Uwadiae speaks with a PhD-trained Registered Social Worker and Counsellor - Dr. Linda Kongnetiman-Pansa, with over three decades of experience spanning healthcare, human services, private practice, and academia. Our guest, Dr. Linda Kongnetiman-Pansa is an Adjunct Professor at the University of Calgary and the University of British Columbia’s Faculty of Social Work, and is recognized as a leader in policy and systems transformation. In her counselling practice, she centers people’s lived experiences, offering non-judgmental, compassionate support while working to bridge gaps between individuals and the systems meant to serve them. Together, we unpack how new immigrants can navigate government services, non-profit organizations, community resources, and informal networks, while preserving their identity, dignity, and emotional well-being. In this episode, we discuss: What social support really means when settling in a new country How to access government and non-profit services without shame or fear The emotional and mental health impacts of migration and transition Maintaining identity and dignity while navigating new systems The role of community, culture, and personal agency in building stability When and how to ask for help—and why it matters This episode is for new immigrants, newcomers, refugees, international professionals, and anyone supporting people through settlement and transition.
