Weekend edition. For those who have been plumbing their own systems, this one is for you. Once a quarter, Stephen Forte's company reviews the systems it runs itself: the code, the logs all the way down, the mechanical parts, the memory systems, and every bill divided by what actually shipped. This quarter it was the turn of three digital employees behind the morning client briefing. Nothing was broken, and nobody made a mistake. The systems had drifted, which is what agents do when nobody is looking.

A credentials script that made nineteen trips to the vault for eighteen keys and said "loaded" whether or not it had. An engagement memory that answered every write with "probably" and filed a correction underneath the thing it corrected. A drafting loop that wrote eleven versions of every brief and handed in one. Three employees, none of them ...