Our guests this week are Serena Gonsalves-Fersch and Dr Alaina Szlachta. Serena is the head of SoftwareONE’s Talent Academy – an initiative focusing on developing and employing the next generation of talent across the world, whilst giving back in education and opportunities to local communities. An accomplished and recognised Learning & Talent Development senior leader, Serena thrives in fast paced and exploratory environments where her creative and intuitive leadership are highly valued. She is a Fellow of the Learning and Performance Institute, and currently also a doctoral candidate at Middlesex University, researching into the future of Learning and the L&D function in technology accelerating organisations. Serena has operated globally and across cultures as head of internal learning functions, a management consultant for external clients, an ...