Veterans benefits can be complex, but the right guidance can make all the difference. In the debut episode of Lifelines, USNA Alumni Association & Foundation Director of Alumni Support Services Tony Spinler sits down with Jack Kirwan ’73, a retired Navy aviator and longtime veterans advocate, to discuss the VA claims process and how veterans can successfully access the benefits they've earned.

Drawing on decades of experience helping veterans navigate the system, Kirwan shares practical advice on filing claims, avoiding common mistakes and finding qualified assistance. He also offers important warnings about fraudulent "claim shark" services and explains why working with an accredited veterans service representative is critical.

Whether you're considering filing a VA claim, appealing a decision or simply looking to better understa ...