Sometimes you wake up and decide you want to kill bugs for a living. We bring in Jeff Zalinski, owner of PestNow, to discuss his transition from a U.S. Army officer to his rise through the ranks of PestNow to become an owner of one of the fastest-growing pest companies in the Metro Richmond area. We also discuss the challenges of being an owner while still working in the field, delivering bad news to clients, and managing relationships and networking.

360 Home Inspections presents The Unbiased Truth, produced by Courtney Kerst.