In this week’s episode, Jaden speaks with Michael Yost Chief Total Rewards and HR Customer Experience Officer for Franciscan Missionaries of Our Lady Health System. Michael emphasizes communicating with all team members with respect and empathy.

Michael started his career in the military’s Human Resources department and shifted to Afghanistan where he acquired a global perspective on HR and business. Michael spent some time as a military recruiter, after which point he shifted careers to a more sales-oriented role at Pepsi. After deciding that sales wasn’t for him, Michael moved on to Hospital Sisters Health System, where he took on an HR role. This led him to his current role in corporate benefits at Franciscan Missionaries of Our Lady Health System.

Michael draws on his personal experiences and imparts advice on building meaningful ...