In this episode, we sit down with Jonathan Fitzgerald-Guy, a highly experienced local government director renowned for his expertise in transformational and commercial strategies. Jonathan shares his journey of leading significant organisational and operational changes, including his remarkable success in transforming the County Council property function.

We delve into his unique approach to understanding and improving service operations, from people and team structures to processes and technology. Jonathan discusses how he achieved a 30% budget reduction while enhancing service performance and customer satisfaction, all within a challenging environment.

Listeners will gain insights into the importance of change management, the value of commercial acumen beyond cost-cutting, and the art of assembling and empowering the right teams to  ...