A lot of people say “scale” when they really mean “grow.” In this conversation, Kurt Uhlir breaks down the difference in plain language and gives you a simple test that tells the truth fast: If your business got 10X customers tomorrow, would it survive or would it break you?

We also get into the real-life side of leadership under pressure. How to hear “no” without turning it into rejection. Why documenting what you do is the first step to handing it off. The difference between authoritative leadership and servant leadership, and how leaders shift from controlling tasks to driving outcomes. Kurt also shares the moment that forced him to change how he treated people, and why trust is the foundation for teams, customers, and long-term growth.

Key Takeaways

• Growth is adding more. Scaling is whe ...