Most small businesses don’t have a tools problem. They have a process problem. And adding AI on top of a broken process doesn’t fix it — it just makes the mess move faster.

In this episode, Dr. Mike Donaldson breaks down Lean AI: a framework that starts with your operations, not the technology. You’ll learn where waste is hiding in your day, why you have to clean up the process before you touch any software, and how to tell whether what you’ve built is actually working.

AI is the great equalizer. A team of one or three can have the analytical power of a much larger company — but only if the foundation is solid first.

KEY TAKEAWAYS

• Most small businesses are already suffering from tool fatigue — “subscriptions for things we don’t use and dashboards we’ve never looked at.” More AI isn’t the answer. Clarity is.

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