Agents of Change: The People Side of Transformation
What does it really take to lead change well, especially in a company built for growth? In this episode of The Life at AHEAD Podcast, host Nick Rodriguez sits down with leaders across AHEAD to unpack how we navigate transformation with a people-first mindset. From mergers and acquisitions to major system shifts and evolving ways of working, this conversation explores how organizational change management helps teams stay aligned, engaged, and empowered – even when things are moving fast. You’ll hear from: Kelly Kennon, SVP of Enterprise Transformation Bryan Krup, Director of Organizational Change Management Rich Falcone, President of AHEAD Flavia Rigamonti, Head of Services Operations Together, they share real stories, practical frameworks, and lessons learned – from combating change fatigue to building a change agent network, improving communication, and making change feel like something happening for people. In this episode, you’ll learn: What change management means at AHEAD How AHEAD scaled from ad-hoc change support to a more consistent, repeatable approach Why transparency, empathy, and early involvement drive buy-in and belonging Tolls and frameworks from different teams Leadership insights on embracing change, staying humble, and building momentum through uncertainty. Change isn’t just about processes – it’s about people. And when teams are supported, they don’t just adapt – they thrive.