In this eye-opening conversation, host Karl Pontau connects with Desmond Lomax, a senior consultant with the Harbinger Institute and licensed clinical therapist specializing in humanizing the workplace. With 20 years of experience in public safety, Desmond reveals how self-deception prevents us from building effective workplace relationships.

Discover how we often justify treating others as objects rather than humans, focusing only on evidence that confirms our biases. Desmond shares powerful stories of transformation—from the mother who realized she wasn't parenting as she wanted, to colleagues healing long-standing workplace conflicts. Learn why shifting from victim mentality to personal agency creates both relief and responsibility.

This episode explores how seeing the humanity in difficult colleagues (even the "French word" ones!) ...