Ep 22: AI Doesn’t Understand Cust...
Ep 22: AI Doesn’t Understand Customers. Could Cost You Millions. | Professor Dr. Dr. Hermann Simon

The Digital Storm Weekly Podcast por Dr. Joerg Storm

Notas del episodio

Professor Dr. Dr. Hermann Simon has spent decades studying what makes companies successful, long before artificial intelligence became the center of every business conversation.

As the founder of Simon-Kucher, one of the world’s leading strategy and pricing consultancies, the author of more than 40 books, and the mind behind the concept of Hidden Champions, Simon has shaped how executives think about pricing, customer value, strategy, and competitive advantage. His work has reached some of the world’s most influential business schools and companies.

Now, as a heavy user of AI himself, he brings a perspective that cuts through much of the current excitement: AI can improve analysis, but it cannot replace judgment, leadership, or the ability to understand people.

In this episode, Hermann  ... 

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