Real-time captions aren’t a magic button—they’re a human sprint. Court reporter & close captioner Elise Eichmüller joins me to demystify how captions actually get to your screen, why humans are the gold standard, and what strong training programs (like NAIT’s) mean for accuracy, accessibility, and justice.

IN THIS EPISODE:

• How live captions work (pre-hookup, modem checks, ~3s delay buffer, rapid fix window)

• The skills bar: 225 WPM for 5 minutes at ~95% accuracy—and what that sounds like

• Courtroom realities: one voice at a time, read-backs & daily copy keep the record honest

• Tools & technique: modern software, dictionaries/briefs, and why this isn’t “old-fashioned”

• NAIT program stakes: why strong pipelines + top-of-field instructors matter

• What listeners can do ...