🎙️ Welcome to The Broker Podcast with Jack Stapleton, Founder, Co-Owner, and Broker of Realty Texas — one of America’s most respected independent real estate firms.

In this episode, Jack sits down with Ginger Cartwright, a seasoned mortgage professional with 35 years in the lending industry, for a deep, honest conversation about what really happens behind the scenes of a home loan — and why communication, preparation, and trust matter more now than ever heading into 2026. Ginger’s career spans nearly every role in lending, from closer and processor to loan officer, giving her a rare, 360-degree understanding of how deals succeed… and how they fail.

💬 This episode dives into the human side of lending — the fear buyers feel, the frustration that documentation requests can cau ...