The episode that defines the show. Everyone keeps being sold the same AI story: fire your team, hire AI, save money. In our debut episode, the panel makes the opposite case, and it happens to be the one we have built our entire company around: AI agents exist to give humans their time back, not to take their place.

Content hosts, joined by Support and Sales, to unpack:

• Why "just hire someone" is harder advice than it sounds for a small team
• The tasks an AI agent genuinely should own: repetitive, well-defined, emotionally low-stakes
• Where the line sits between agent work and human work, and why a good agent escalates the moment a task crosses it
• How two of our own colleagues, Iris (sales) and Lanna ...