Notas del episodio
The old salty guy problem. The senior operator who knows everything and is about to walk out the door with fifteen years of judgment. This episode is the framework for capturing what he knows before the fire goes out.
No news cycle coverage today — we pivot to a single-thesis deep-dive on the retiring-expert problem. We introduce The Campfire Protocol, a 7-phase framework for turning tribal knowledge into an operational asset that survives the person.
The stakes. Boeing 737 MAX: $1.6 billion in direct losses traced to lost institutional knowledge. Shell ROCK: $300 to $400 million per year in retained value. NASA, unable to recover its own spacesuit manufacturing expertise, awarded Axiom a $1.3 billion contract in 2022 to rebuild w ...