In the fourth installment of the Strictly Talking Sh*t Podcast, hosts Terence Chan (@the__impetus) and Adam Gordon (@gordonbotplumbing) are joined by a special guest, Scott Semple from Navien, to peel back the curtain on the pivotal role of sales representatives in the plumbing and heating industry. This episode offers a unique perspective on the interactions between manufacturers, sales reps, and the tradespeople who bring these products into homes and businesses.

Scott, with his wealth of experience at Navien, one of the leaders in innovative heating and water heating technology, shares his insights into the nuances of the sales process, the importance of building strong relationships between reps and tradespeople, and how these dynamics influence the industry's ecosystem. The conversation covers the evolution of sales strategies in respo ...