State of retention 2024 with Scot...
State of retention 2024 with Scott Hurff and Klaus-M. Schremser
saas.unbound por Anna Nadeina
T3
9 mar 2024
52:24
Notas del episodio

Have you been struggling to retain your customers? Scott Hurff and Klaus-M. Schremser are coming together for our next AMA to talk about addressing customer expectations and decreasing cancellation rates at scale!

Scott and the team at Churnkey have analyzed over 100 million+ cancellation sessions and definitely know a thing or two about keeping churn under control. And Klaus at Usersnap has been continuously experimenting with getting their retention rates up ... 

Palabras clave
saas
bootstrapping
saas business
founder
saas founder
product market fit
saas growth
sales churn
marketing
product led growth
b2b
business
b2b saas