In this episode of Mind the Generation Gap, host Louise Kennedy sits down with Sam England, Director of People at Gentoo Group, to explore how a housing association with 1,200 employees is turning traditional HR on its head to engage a truly multi-generational workforce.

From a colleague celebrating 60 years of service to an influx of Gen Z apprentices, Sam explains how Gentoo bridges the gap by ditching "stuffy" corporate rituals in favour of trust, flexibility, and a deep-rooted sense of community purpose.They dive into Gentoo’s "Brilliant Conversations" model - a flexible, employee-led approach to performance that swaps formal office meetings for coffee-shop chats and walks, ensuring every generation feels heard and supported.

Sam also shares Gentoo's radical commitment to the Northeast, detailing how their Trades Academ ...