In this scenario, you respond to a lead who contacted you through social media. The lead is interested in learning about the home-buying process but feels overwhelmed. You engage them by providing information on pre-approvals and recommending lenders, setting the stage for a future consultation to discuss their home preferences and start the property search.Requirements

• Knowledge of the home-buying process.
• Ability to provide guidance on pre-approvals and down payments.
• Skill in recommending reputable lenders.
• Effective communication to schedule consultations and build rapport.

The intention is to assist a lead who reached out via social media with their interest in the home-buying process, providing guidance on where to start and setting the foundation for a successful client-agent relationsh ...