Before you can successfully implement a business operating system or scale a company, you have to understand the human behind the desk. In this episode of Put Me In Coach: I'm Ready to Scale, host Eugene Terk sits down with Scaling Up coach Ross Polvara to discuss why the secret to organizational growth isn't just a checklist—it's deep, individual trust.

Ross shares insights from his international journey from South Africa to the New York area, explaining how leaders can align their personal values with their company's trajectory, protect their "non-negotiables," and use behavioral assessments to spark meaningful breakthroughs. If you want to learn how to build a business you actually love leading, this conversation is for you.

In this episode, we discuss:

• The Person Before the Process: ...