If your service business isn’t where you want it to be—more profit, better crews, fewer fires, real growth—this episode forces the most important question: why, exactly, are you still stuck? Not the polished answer. Not the supply-house answer. The honest one. In Part 1 of the Expert Problem Solver series, Jeremy Hanson breaks down the excuse contagion—how “reasonable” explanations like “I can’t find good help,” “the economy is terrible,” “I don’t have the capital,” “my market is too competitive,” and “I’m waiting for the right time” become a cultural virus in the trades. These narratives often contain partial truth… and that’s why they’re so dangerous. They quietly remove your agency. You’ll learn why smart business owners rationalize failure better than anyone, how industry groupthink makes excuses feel like “common sense,” and why the question is ...