In this Episode the host is discussing conflict, or rather, conflict management. He does this by looking at a seven-step process of conflict management. These steps are:

1. Set the stage. 2. Define the problem. 3. Identify your goals. 4. Identify and evaluate your choices. 5. Act on the selected choice. 6. Evaluate the choice. 7. Either wrap up or reevaluate your prior steps and choices.

This is an episode you will not want to miss! Tune in now!

SHOW NOTES:

https://www.amanet.org/articles/the-five-steps-to-conflict-resolution/

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