By far the most hot-button issue for a property manager is maintenance and repairs.

Who is responsible? How do we do it? What’s fair and reasonable?

According to today’s guest, MRE Portfolio Manager Louisa Raffaele, ask three different people these questions and you’ll get three different answers.

Louisa, alongside our host Steve Fitzsimon, will provide clarity around what to do, what’s expected and how to escalate when you’re not getting anywhere with your agent/landlord.

This one’s predominantly a guidebook for renters but a great resource for rental providers looking to brush up on the latest rules and processes.