Show Notes:

• Introduction

• Intellectual capital - Financial capital - Social capital

• Side hustle incubators

• Fail to learn

• The aggregation of marginal gains

• Creating intentional culture

• Never lose a customer again

• Solid service delivered by good humans

• Goldman Sach 10,000 Small Business Program

• Base operating systems

• Continually chasing best practice or the perfect program - like an Apple or Tesla update

• Hiring? An internship program is a must - try before you buy! For both parties.

• Where is your seat  ...