You're in a hospital. There’s a whirlwind of people in scrubs and white coats. It can be confusing trying to figure out who's who. Is that person a nurse, a respiratory therapist, a resident physician, a senior doctor? Who's actually in charge? It sounds simple but can be quite complicated – knowing who is actually treating you in a hospital. It is a real problem because while those in the medical field understand the hierarchy, for patients these roles are often totally opaque. This is not just an identity crisis. Helen Haskell tells us why this is a serious patient safety concern and what we can do about it.

References:

• Turner DA, Rehder KJ, Nagler A, Aucoin J, Edwards P, Kuhn C. What’s in a name? Role clarity goes well beyond a simple title. J Patient Exp. 2019;6(4):325-328. doi:10.1177/2374373518803615.