Summary Doug Wilson, the founder and CTO of Fiber QA, shares his journey of starting the company and developing a product for fiber in-phase inspection. The company initially offered a software product and later added hardware to fully automate the process. They have since developed multiple models of their inspection system, catering to both commercial and military clients. Doug emphasizes the importance of listening to customer needs and finding the right balance between being a bulldog and knowing when to let go. He also discusses the challenges of integrating software and hardware and the role of 3D printing in the product development process. In this conversation, Doug Wilson discusses the challenges and opportunities of scaling up production, the importance of marketing and video content in reaching a larger audience, and h ...