Get ready for a rollercoaster ride of insights with service industry legend Ruby Newell-Legner!

Join Sondra as she welcomes Ruby, a speaker who's captivated audiences in 25 countries and helped businesses like amusement parks and sports teams soar to new heights.

Ruby will unveil the secrets behind her revolutionary 7-Star Service approach in this exclusive session.

Discover how to:

• Turn happy employees into loyal brand ambassadors (say goodbye to high staff turnover!)
• Craft unforgettable guest experiences that have them coming back for more
• Boost customer satisfaction, repeat business, and revenue like never before

Ruby's experience with leading sports teams offers valuable lessons for creating a winning guest experience strategy. Tune in to learn how to elevate your servi ...