We often focus on the outcome of success without acknowledging the thousands of repetitions required to get there. True growth happens when we accept that the cost of becoming someone new is the sacrifice of our current comfort.

In this conversation, we explore the habits of elite performers who understand they have "never arrived". We discuss the transition from being an individual contributor to becoming a leader who sets the emotional thermostat for an entire team.

• Why the best networking tool is putting out excellent work that makes people come to you.
• How to manage up by providing good news often and bad news immediately.
• The importance of "frontline obsession" to stay connected to your team and customers.
• Why teaching others is the most powerful tool for mastering a subject yourself.
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