What if the biggest barrier to improvement in your organization is not the process, the tools, or even the data? What if it is the way people see the problem in the first place?

In this episode of KPI Fireside, host Keith Norris welcomes back Keshawn Cupid, founder of Modern Kaizen and a lean and operational excellence expert on the cutting edge of human-centered AI transformation. Keshawn works with organizations across manufacturing, consulting, and professional development, and brings a rare combination of emotional intelligence, lean rigor, and practical AI implementation to every engagement. His approach starts not with tools but with mindset and he has written two books on exactly that.

🔻 Why a growth mindset is the only mindset that makes AI ado ...