NHS outpatients, agentic AI, the NHS App, EPRs and digitisation - Tom Whicher, CEO of DrDoctor, on why outpatient care as we know it shouldn't exist, and how AI could fix it.

DrDoctor has powered nearly 200 million NHS appointments for 37 million patients and delivered over £150 million in NHS savings.

In this episode of HealthTech Hour, Tom shares how a naval architecture degree and a chance consultancy project peeling onions for Domino's Pizza led him to co-found DrDoctor in 2012 - and why 13 years later, he believes outpatient care as we know it shouldn't exist.

We explore:

Why hospital appointments haven't fundamentally changed since the 1600s, how DrDoctor has powered nearly 200 million NHS appointments for 37 million patients, why 40% of outpatient activity could be delivered at home, how agentic AI is now transformi ...