What if the greatest problem isn't that patients don't understand health information — but that we're handing them too much information under too much pressure, with no tools to process it.

In this solo episode of Health Literacy IRL, host Megan Freeland, PharmD explores why healthcare marketing, health communications, health literacy, and patient experience teams need to stop operating in silos — and start building cohesively around the patient journey.

She also elaborates on an uncomfortable and inconvenient truth: that providing more information isn't always the solution. And the system — not the patient — is largely to blame.

In this episode:

• Why siloed teams fall short of patients' needs
• A mouth-watering analogy that reframes information overload
• What patients face during high-stakes medical decis ...