How can your culture become a competitive advantage?

Why is engagement not just an HR metric, but a driver of business performance?

My guest on this episode is Bala Sathyanarayanan, EVP and CHRO, Greif Inc.

During our conversation Bala and I discuss the following:

• Why culture is the operating system that determines whether strategy succeeds or fails.
• Why engagement is not just an HR metric, but a leading indicator of customer and business performance.
• How organizations that focus on systems outperform those that focus only on outcomes.
• Why HR’s credibility depends on its ability to create measurable business value.
• Why great organizations are never “great,” they are always chasing it.

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