Blame Fixes Nothing

Human Performance and Latent Causes por Robert E. Statham, subject matter expert in Latent Cause Analysis for Human Performance.

Notas del episodio

Blame for errors is unhelpful. Focusing on understanding instead of blame helps organizations create a learning culture. This motivates employees to share experiences and insights, which leads to improved safety practices and better operations.

Palabras clave
latent cause analysisculturefailsafe networkblame