In this episode of the EY India Insights podcast, we explore how India-based Global Capability Centers (GCCs) in the Retail and Consumer Products (CPG) sector are evolving from cost-efficiency hubs to strategic value creators.

Arpit Dharma, Partner, Business Consulting, EY India and Aniket Deshpande, Partner, Global Business Services, EY India discuss how GCCs are now powering core business functions such as merchandising, supply chain, store operations and customer experience. The conversation also delves into the growing impact of analytics, AI and ...