Two workers. One company. One AI rollout. Two completely different futures.

Season two of Edge Igniter opens where season one ended: the machines learned fast — now what? Alex traces the fork between automation and augmentation through three independent datasets that have nothing to do with each other, and keep agreeing anyway: payroll records covering millions of workers, millions of anonymised AI conversations, and a workplace experiment with more than five thousand customer support agents.

The short version: automation replaces the task; augmentation multiplies the person — and which one your organisation gets is a design choice someone is making right now, possibly without knowing it.

In this episode

• Why the entry-level door is quietly narrowing in AI-exposed occu ...