In this episode of the Design:30 Podcast I define what Human Centered Design (HCD) is, how empathy plays a key role in HCD, how to implement visualization to understand the user experience, and finally provide a Design30 Discipline to help listeners solidify and internalize what I discussed.

Book Recommendations (no affiliation):

Creative Confidence by Tom Kelley and David Kelley (https://www.amazon.com/Creative-Confidence-Unleashing-Potential-within/dp/0008139385/ref=sr)

Design of Everyday Things by Don Norman ( ...