The Financial Conduct Authority (FCA) set out proposals to improve how credit information is shared and to reduce “gaps” where someone’s credit file is incomplete or inconsistent across credit reference agencies. The FCA is consulting on changes that would push firms to share the same credit information more consistently across designated agencies, aiming to cut unaffordable lending, errors, and fraud. Consultation closes 1 May 2026.

Why it matters to collections

1. Arrears inflow: More complete files can reduce “wrong-fit” lending, which can lower early-stage delinquency and improve overall book quality over time.
2. Disputes and complaints: Missing or inconsistent data fuels “that’s not my debt” disputes and affordability complaints. If data sharing improves, you may see fewer investigations, fewer escalations, and cle ...