In this episode Jeff and James look at the whole area of coaching to create resilience, where clients present with unmanageable workloads and potential burnout. They begin by challenging the initial contract for the work, where the danger is that it can be a form of 'victim blaming' - is it the system that's the issue? From an examination of that and the care that needs to be taken in contracting for this work, they go on to look at the practical tools, and exercises that can be used. Offering a reframe of time management as a question of self - leadership, of energy management, of checking ones values and sense of purpose and direction.