Most business owners know they need to stop doing the work and start leading it — but the real bottleneck is the layer between vision and execution: managers who were never taught how to think like owners, develop people, or connect daily tasks to business outcomes.

In this episode, Wendy Sauré shares her career arc from running Jenny Craig centers to coaching small business owners through Michael Gerber's E-Myth organization to helping scale Siegfried from a small firm into a national enterprise. Along the way, she unpacks why the individual contributor-to-manager transition is the most underleveraged growth lever in mid-size businesses — and why efficiency without effectiveness quietly erodes culture, talent pipelines, and execution.

With organizations getting leaner, wages rising, and AI reshaping workflows, the pressure on manager ...