The firms getting real value design AI to handle volume and keep humans on judgment.

Andy Norman from Antek Automation shares practical tips sourced from the blog post: Why Your AI Receptionist Still Needs Human Oversight.

• Let AI handle the volume of routine, repeatable calls.
• Route the upset or unusual caller to a human quickly.
• Review transcripts weekly and tune what the system says.

• Full blog post: https://blog.antekautomation.com/why-your-ai-receptionist-still-needs-human-oversight/ ...